Shipping policy
🚚 RERHI WAALA SHIPPING POLICY
Shipping & Delivery
At Rerhi Waala, we're excited to get your next pair on the road and safely to your doorstep.
We carefully prepare and pack every pre-loved pair before dispatching it.
🇵🇰 Delivery Across Pakistan
Rerhi Waala currently delivers across Pakistan, subject to courier service availability in your area.
💰 Our Shared Shipping Promise
We believe delivery costs shouldn't make finding a great pair of shoes more expensive than it needs to be.
That's why Rerhi Waala contributes towards your shipping cost.
The delivery charges paid by the customer are calculated according to the delivery location and applicable shipping charges. Rerhi Waala covers a portion of the delivery cost wherever applicable.
The final delivery charge payable by the customer will be clearly displayed during checkout or communicated before order confirmation.
💳 Payment Options
We offer the following payment options:
💵 Cash on Delivery (COD)
Pay for your order when it arrives at your doorstep.
💳 Online Payment
You may also pay for your order online using the payment methods available at checkout.
⏳ Order Processing
Once your order is confirmed, we aim to process and dispatch it within:
1–2 business days
Orders placed on weekends or public holidays may be processed on the next business day.
🚚 Estimated Delivery Time
Major Cities
2–4 business days
Other Cities & Remote Areas
3–7 business days
Delivery times may vary depending on courier operations, weather conditions, public holidays, and your delivery location.
📦 Order Tracking
Once your order has been dispatched, tracking information may be provided where available.
📍 Incorrect Address or Failed Delivery
Please ensure that your:
- Full name
- Phone number
- Complete delivery address
are correct when placing your order.
If an order is returned due to an incorrect address, an unavailable recipient, refusal to accept a confirmed order, or repeated failed delivery attempts, additional delivery charges may apply for re-shipping.
👟 Before Your Shoes Leave the Rerhi
Every pair is checked before dispatch.
We make every effort to ensure that you receive the same pair shown in the product photographs.
Please inspect your order as soon as it arrives.
If you have an issue with your order, contact us within 3 days of delivery.
For details about returns, swaps, and our unique Rerhi Bargain, please refer to our Return & Rerhi Promise Policy.
❓ Need Help?
If you have questions about shipping or your order, please contact us through our official contact channels.
We'll be happy to help.
Rerhi Waala
Pre-Loved. Re-Loved. Ready for Another Run.